Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context

This study aims to investigate what consumer’s preference, as group members, to participate in boycott movement in Indonesia.A mix method, qualitative (the first phase) and quantitative (the second phase), approach is used. The first phase used secondary data from media reporting interconnected them...

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Main Authors: Hendarto, K.A., Dharmmesta, B.S., Purwanto, B.M., Moeliono, M.
Format: Journal Article
Language:Inglés
Published: Emerald Publishing Limited 2018
Subjects:
Online Access:https://hdl.handle.net/10568/112775
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author Hendarto, K.A.
Dharmmesta, B.S.
Purwanto, B.M.
Moeliono, M.
author_browse Dharmmesta, B.S.
Hendarto, K.A.
Moeliono, M.
Purwanto, B.M.
author_facet Hendarto, K.A.
Dharmmesta, B.S.
Purwanto, B.M.
Moeliono, M.
author_sort Hendarto, K.A.
collection Repository of Agricultural Research Outputs (CGSpace)
description This study aims to investigate what consumer’s preference, as group members, to participate in boycott movement in Indonesia.A mix method, qualitative (the first phase) and quantitative (the second phase), approach is used. The first phase used secondary data from media reporting interconnected themes on boycott, and the result of which was analyzed using content analysis method. Based on the results of the first phase, the authors continue with the second phase. The second phase used primary data from survey. The data were analyzed using analytical hierarchy process method.The results showed that the primary target of boycott is the firm. The primary objective of boycott is the changing in firms’ behavior (instrumental), and the primary root cause of boycott is economy.The study contributes to improve the authors’ knowledge about consumers’ preference, as group members, in their attempt to get involved in boycott movement. From the perspective of reference group theory, the study shows that consumers always compare what they do to what their groups do. Consumers also tend to be willingly persuaded if an opinion has been adopted by a group of preferred people or when they are the members. From the perspective of expectancy-value theory, the decision to present particular behaviors is the results of rational process directed to a particular objective. Behavior chosen is considered, consequences and results of an action are evaluated, and the decision is made whether or not to take any action.
format Journal Article
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language Inglés
publishDate 2018
publishDateRange 2018
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spelling CGSpace1127752025-12-08T10:29:22Z Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context Hendarto, K.A. Dharmmesta, B.S. Purwanto, B.M. Moeliono, M. organizations This study aims to investigate what consumer’s preference, as group members, to participate in boycott movement in Indonesia.A mix method, qualitative (the first phase) and quantitative (the second phase), approach is used. The first phase used secondary data from media reporting interconnected themes on boycott, and the result of which was analyzed using content analysis method. Based on the results of the first phase, the authors continue with the second phase. The second phase used primary data from survey. The data were analyzed using analytical hierarchy process method.The results showed that the primary target of boycott is the firm. The primary objective of boycott is the changing in firms’ behavior (instrumental), and the primary root cause of boycott is economy.The study contributes to improve the authors’ knowledge about consumers’ preference, as group members, in their attempt to get involved in boycott movement. From the perspective of reference group theory, the study shows that consumers always compare what they do to what their groups do. Consumers also tend to be willingly persuaded if an opinion has been adopted by a group of preferred people or when they are the members. From the perspective of expectancy-value theory, the decision to present particular behaviors is the results of rational process directed to a particular objective. Behavior chosen is considered, consequences and results of an action are evaluated, and the decision is made whether or not to take any action. 2018-10-18 2021-03-08T08:53:27Z 2021-03-08T08:53:27Z Journal Article https://hdl.handle.net/10568/112775 en Open Access Emerald Publishing Limited Hendarto, K.A., Dharmmesta, B.S., Purwanto, B.M., Moeliono, M. 2018. Analyzing consumer participation in boycott movement using the analytical hierarchy process : Indonesia context. Journal of Islamic Marketing, 9 (4): 698-726. https://doi.org/10.1108/JIMA-11-2016-0086
spellingShingle organizations
Hendarto, K.A.
Dharmmesta, B.S.
Purwanto, B.M.
Moeliono, M.
Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title_full Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title_fullStr Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title_full_unstemmed Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title_short Analyzing consumer participation in boycott movement using the analytical hierarchy process: Indonesia context
title_sort analyzing consumer participation in boycott movement using the analytical hierarchy process indonesia context
topic organizations
url https://hdl.handle.net/10568/112775
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