Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning

This report is a joint venture with SCA Skog AB in the Jämtland forest management area. The company is a major player in the timber market in northern Sweden, and also a large business globally with offices in over 100 countries. The purpose of the study was to find out how timber suppliers want fee...

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Autor principal: Göransson, Fredrik
Formato: M2
Lenguaje:sueco
Inglés
Publicado: SLU/School for Forest Management 2013
Materias:
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author Göransson, Fredrik
author_browse Göransson, Fredrik
author_facet Göransson, Fredrik
author_sort Göransson, Fredrik
collection Epsilon Archive for Student Projects
description This report is a joint venture with SCA Skog AB in the Jämtland forest management area. The company is a major player in the timber market in northern Sweden, and also a large business globally with offices in over 100 countries. The purpose of the study was to find out how timber suppliers want feedback/follow-up after completion of timber business. To determine this, a questionnaire survey was sent out to 75 landowners who supplied the wood for the company during the past year. The questionnaire consisted of a total of 15 questions with the opportunity to comment on certain issues. The response rate totaled 44 percent. The survey results show that customers want their feedback/follow-up a few weeks after completion of timber business. They prefer to be contacted by the timber purchaser either by phone or a personal meeting.
format M2
id RepoSLU6156
institution Swedish University of Agricultural Sciences
language swe
Inglés
publishDate 2013
publishDateSort 2013
publisher SLU/School for Forest Management
publisherStr SLU/School for Forest Management
record_format eprints
spelling RepoSLU61562013-10-21T14:48:33Z Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning Survey of landowners in the SCA Forest Jämlands forest management area Göransson, Fredrik Virkesaffär Återkoppling Kundnöjdhet This report is a joint venture with SCA Skog AB in the Jämtland forest management area. The company is a major player in the timber market in northern Sweden, and also a large business globally with offices in over 100 countries. The purpose of the study was to find out how timber suppliers want feedback/follow-up after completion of timber business. To determine this, a questionnaire survey was sent out to 75 landowners who supplied the wood for the company during the past year. The questionnaire consisted of a total of 15 questions with the opportunity to comment on certain issues. The response rate totaled 44 percent. The survey results show that customers want their feedback/follow-up a few weeks after completion of timber business. They prefer to be contacted by the timber purchaser either by phone or a personal meeting. SLU/School for Forest Management 2013 M2 swe eng https://stud.epsilon.slu.se/6156/
spellingShingle Virkesaffär
Återkoppling
Kundnöjdhet
Göransson, Fredrik
Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title_full Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title_fullStr Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title_full_unstemmed Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title_short Enkätundersökning hos markägare inom SCA Skog Jämtlands förvaltning
title_sort enkätundersökning hos markägare inom sca skog jämtlands förvaltning
topic Virkesaffär
Återkoppling
Kundnöjdhet