Regulatory approaches’ influence on environmental agencies internal quality
The increasing public concern regarding the government’s priorities in spending public resources puts pressure on public organisations to address quality issues in their practice. In United Kingdom both BRTF (Better Regulation Task Force) (BIS, 2005b) and the Hampton report (BIS, 2005a) highlighted...
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| Formato: | M2 |
| Lenguaje: | Inglés sueco |
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SLU/Dept. of Economics
2012
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| Materias: |
| _version_ | 1855570650312212480 |
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| author | Andersson, Karin |
| author_browse | Andersson, Karin |
| author_facet | Andersson, Karin |
| author_sort | Andersson, Karin |
| collection | Epsilon Archive for Student Projects |
| description | The increasing public concern regarding the government’s priorities in spending public resources puts pressure on public organisations to address quality issues in their practice. In United Kingdom both BRTF (Better Regulation Task Force) (BIS, 2005b) and the Hampton report (BIS, 2005a) highlighted management and quality problems in public organisations in UK. These reports revealed obstacles within institutions’ intent to offer recommendations and appropriate solutions for agencies working with legal enforcement and control. The reports expressed expectations of both higher quality and cost reduction assuming increased efficiency and effectiveness would be enhanced with help by a risk-based approach in the regulatory process and legal enforcement.
This study examines to what extent internal quality theories are applicable and useful for environmental regulators in United Kingdom. The study is also concerned with the regulatory approach, in other words, how the choice of legal system to promote legal compliance influence the perceived internal quality by the regulators.
Quality management in a management system (such as ISO) is based on Deming’s theory (SIS, 2001) and the Shewhart cycle (SIS, 2001), in which continuous improvements are made in relation to objectives that are set up (and revised). These theories serve as a general quality foundation, while the C-SQ-P (Mukherjee et al., 2003) theory contributes to more specific understanding of an internal public-service environment. The review of the existing approaches and the recommended alternative law-system (risk-based decision-making) confirm how the chosen approach could affect the internal quality management. The literature contributes with wide and deep sources applicable to internal quality within public-service organisations. However, the context differs a lot for an environmental regulator who is affected by the chosen regulatory approach which they secure compliance by. |
| format | M2 |
| id | RepoSLU4240 |
| institution | Swedish University of Agricultural Sciences |
| language | Inglés swe |
| publishDate | 2012 |
| publishDateSort | 2012 |
| publisher | SLU/Dept. of Economics |
| publisherStr | SLU/Dept. of Economics |
| record_format | eprints |
| spelling | RepoSLU42402012-05-29T12:48:31Z Regulatory approaches’ influence on environmental agencies internal quality Andersson, Karin environmental regulator internal quality public-service organisations quality regulation risk-based decision-making The increasing public concern regarding the government’s priorities in spending public resources puts pressure on public organisations to address quality issues in their practice. In United Kingdom both BRTF (Better Regulation Task Force) (BIS, 2005b) and the Hampton report (BIS, 2005a) highlighted management and quality problems in public organisations in UK. These reports revealed obstacles within institutions’ intent to offer recommendations and appropriate solutions for agencies working with legal enforcement and control. The reports expressed expectations of both higher quality and cost reduction assuming increased efficiency and effectiveness would be enhanced with help by a risk-based approach in the regulatory process and legal enforcement. This study examines to what extent internal quality theories are applicable and useful for environmental regulators in United Kingdom. The study is also concerned with the regulatory approach, in other words, how the choice of legal system to promote legal compliance influence the perceived internal quality by the regulators. Quality management in a management system (such as ISO) is based on Deming’s theory (SIS, 2001) and the Shewhart cycle (SIS, 2001), in which continuous improvements are made in relation to objectives that are set up (and revised). These theories serve as a general quality foundation, while the C-SQ-P (Mukherjee et al., 2003) theory contributes to more specific understanding of an internal public-service environment. The review of the existing approaches and the recommended alternative law-system (risk-based decision-making) confirm how the chosen approach could affect the internal quality management. The literature contributes with wide and deep sources applicable to internal quality within public-service organisations. However, the context differs a lot for an environmental regulator who is affected by the chosen regulatory approach which they secure compliance by. Det finns ett växande samhällsintresse för hur regeringen handhar de offentliga finansiella medlen vilket leder till en ökad press på offentliga myndigheters kvalitetsledning i deras verksamhet. I Storbritannien har både BRTF (Better Regulation Task Force) (BIS, 2005b) och Hamptons rapport (BIS, 2005a) tagit upp ledning- och kvalitetsvårigheter för myndighetsutövandet i Storbritannien. Rapporterna påvisar bekymmer med intentionen att bidra med rekommendationer och passande lösningar för myndigheter vars verksamhet består av lagimplementation och lagefterlevnad. Rapporterna uttryckte förväntningar att med en riskbaserad verksamhet kunde högre kvalitet och kostnadsbesparingar ses som ett resultat, vilket även förväntas bidra till bättre effektivitet. Denna studie undersöker hur användbara de teoretiska bidragen är för intern kvalitetshantering inom Storbritanniens miljömyndigheter. Studien berör även de processer som myndigheterna väljer att använda sig av för att kontrollera aktörers efterlevnad av lagar och hur dessa processer påverkar myndighetens interna kvalité. Kvalitetsledningssystem såsom ISO är baserade på Demings teori (SIS, 2001) och Shewhart cykeln (SIS, 2001), där kontinuerlig förbättring är jämförda med de uppsatta målen och därefter reviderade. Dessa teorier fungerar som en bas i en generell förståelse medan C-SQ-P (Mukherjee et al., 2003) teorin bidrar till en mer specifik förståelse för intern kvalitet i den offentliga tjänstesektorn. Granskningen av den interna hanteringen av de valda efterlevnadsprocesserna visar att processerna kan påverka hur den interna kvalitén framstår. Litteraturen bistår med både bred och djup inom intern kvalitet i offentliga tjänsteinstitutioner. Dock besitter miljömyndigheter en mycket komplex kvalitetssituation. Denna komplexa kvalitetssituation påverkas bland annat av valda processer för kontroll av lagefterlevnad. SLU/Dept. of Economics 2012 M2 eng swe https://stud.epsilon.slu.se/4240/ |
| spellingShingle | environmental regulator internal quality public-service organisations quality regulation risk-based decision-making Andersson, Karin Regulatory approaches’ influence on environmental agencies internal quality |
| title | Regulatory approaches’ influence on environmental agencies internal quality |
| title_full | Regulatory approaches’ influence on environmental agencies internal quality |
| title_fullStr | Regulatory approaches’ influence on environmental agencies internal quality |
| title_full_unstemmed | Regulatory approaches’ influence on environmental agencies internal quality |
| title_short | Regulatory approaches’ influence on environmental agencies internal quality |
| title_sort | regulatory approaches’ influence on environmental agencies internal quality |
| topic | environmental regulator internal quality public-service organisations quality regulation risk-based decision-making |