Perceptions on Social Banking : an experimental analysis following narrative economic theory

The presented paper employs a between-subject experimental survey with one control and two treatment groups. These three groups were each shown a different narrative capturing either a bank that does traditional banking operations, a bank which does traditional banking operations and has a focus on...

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Autor principal: Van Boxel, Koen Cornelis Gerardus Maria
Formato: H2
Lenguaje:Inglés
Publicado: SLU/Dept. of Economics 2022
Materias:
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author Van Boxel, Koen Cornelis Gerardus Maria
author_browse Van Boxel, Koen Cornelis Gerardus Maria
author_facet Van Boxel, Koen Cornelis Gerardus Maria
author_sort Van Boxel, Koen Cornelis Gerardus Maria
collection Epsilon Archive for Student Projects
description The presented paper employs a between-subject experimental survey with one control and two treatment groups. These three groups were each shown a different narrative capturing either a bank that does traditional banking operations, a bank which does traditional banking operations and has a focus on following environmental-, social-, and governance (ESG) guidelines, and a social bank which puts focus on maximizing social welfare. Participants were then asked questions on their perceptions of the respective bank on both an economic performance (investment opportunity attractiveness) and an emotional level (willingness to be customer). They gave ratings on both dimensions using Likert-scale items. Comparing between treatments, it is found that ESG narrative banks rank significantly higher than traditional banks in both dimensions. However, this increased score is marginal when compared to social narrative, which scores significantly higher in both dimensions than both traditional and ESG narrative banks. Using alternative dependent variables, this effect only seems to remain for the emotional dimension, in which social treatment scores significantly and substantially higher than ESG (which in turn scored significantly higher than traditional). These results have implications for a future role of sustainability engrained within the financial system. That is, given growing awareness around sustainability in general, this may also increase awareness around sustainability particularly in the banking sector. Thus, positive perceptions of social banking may indicate a more prominent role of the institutions in the future, given that perceptions are able to drive (parts of) the individual’s behavior.
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institution Swedish University of Agricultural Sciences
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spelling RepoSLU180972022-08-10T01:03:19Z Perceptions on Social Banking : an experimental analysis following narrative economic theory Van Boxel, Koen Cornelis Gerardus Maria sustainable finance social bank banking experimental economics behavioral research perceptions narrative economics The presented paper employs a between-subject experimental survey with one control and two treatment groups. These three groups were each shown a different narrative capturing either a bank that does traditional banking operations, a bank which does traditional banking operations and has a focus on following environmental-, social-, and governance (ESG) guidelines, and a social bank which puts focus on maximizing social welfare. Participants were then asked questions on their perceptions of the respective bank on both an economic performance (investment opportunity attractiveness) and an emotional level (willingness to be customer). They gave ratings on both dimensions using Likert-scale items. Comparing between treatments, it is found that ESG narrative banks rank significantly higher than traditional banks in both dimensions. However, this increased score is marginal when compared to social narrative, which scores significantly higher in both dimensions than both traditional and ESG narrative banks. Using alternative dependent variables, this effect only seems to remain for the emotional dimension, in which social treatment scores significantly and substantially higher than ESG (which in turn scored significantly higher than traditional). These results have implications for a future role of sustainability engrained within the financial system. That is, given growing awareness around sustainability in general, this may also increase awareness around sustainability particularly in the banking sector. Thus, positive perceptions of social banking may indicate a more prominent role of the institutions in the future, given that perceptions are able to drive (parts of) the individual’s behavior. SLU/Dept. of Economics 2022 H2 eng https://stud.epsilon.slu.se/18097/
spellingShingle sustainable finance
social bank
banking
experimental economics
behavioral research
perceptions
narrative economics
Van Boxel, Koen Cornelis Gerardus Maria
Perceptions on Social Banking : an experimental analysis following narrative economic theory
title Perceptions on Social Banking : an experimental analysis following narrative economic theory
title_full Perceptions on Social Banking : an experimental analysis following narrative economic theory
title_fullStr Perceptions on Social Banking : an experimental analysis following narrative economic theory
title_full_unstemmed Perceptions on Social Banking : an experimental analysis following narrative economic theory
title_short Perceptions on Social Banking : an experimental analysis following narrative economic theory
title_sort perceptions on social banking : an experimental analysis following narrative economic theory
topic sustainable finance
social bank
banking
experimental economics
behavioral research
perceptions
narrative economics