Sulayman, A. C., & Hartman, D. (2022). How to gain and retain customers: A case study of how the daily work with CRM and e-CRM unfolds amongst large-scale firms in a contingent environment. SLU/Dept. of Economics.
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Chicago Style (17th ed.) Citation
Sulayman, Aran Candil, and David Hartman. How to Gain and Retain Customers: A Case Study of How the Daily Work with CRM and E-CRM Unfolds Amongst Large-scale Firms in a Contingent Environment. SLU/Dept. of Economics, 2022.
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MLA (9th ed.) Citation
Sulayman, Aran Candil, and David Hartman. How to Gain and Retain Customers: A Case Study of How the Daily Work with CRM and E-CRM Unfolds Amongst Large-scale Firms in a Contingent Environment. SLU/Dept. of Economics, 2022.
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Warning: These citations may not always be 100% accurate.