Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica

Tesis (M. Sc) -- CATIE, Turrialba (Costa Rica), 2009

Bibliographic Details
Main Author: Flores Noya, Carla A.
Format: Tesis
Language:Español
Published: CATIE, Turrialba (Costa Rica) 2014
Subjects:
Online Access:https://repositorio.catie.ac.cr/handle/11554/5659
http://orton.catie.ac.cr/repdoc/A3476e/A3476e.pdf
http://orton.catie.ac.cr/repdoc/A3476e/A3476e00.jpg
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spelling RepoCATIE56592023-08-15T16:28:21Z Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica Análisis de los determinantes del desempeño de operadores de acueductos rurales en Costa Rica Flores Noya, Carla A. AGUA POTABLE ASOCIACIONES REGLAMENTACIONES INDICADORES SOCIALES INDICADORES ECONOMICOS INDICADORES DE DESARROLLO SITUACION FINANCIERA INFRAESTRUCTURA CAPITAL COSTA RICA Tesis (M. Sc) -- CATIE, Turrialba (Costa Rica), 2009 El estudio presenta un análisis institucional con el objetivo de identificar los factores que explican el desempeño de operadores de acueductos en el sector rural de Costa Rica. Las Asociaciones Administradoras de Acueductos y Alcantarillados Comunales (ASADAS) y los Comités Administradores de Acueductos Rurales (CAARS ) son los principales operadores de acueductos del sector rural ya que abastecen a más del 70 por ciento de su población. Se definen tres dimensiones de desempeño para evaluar los resultados de los operadores: la situación financiera, la satisfacción del usuario y las condiciones de la infraestructura. Finalmente, los resultados del análisis mostraron que el marco legal del sector de agua potable en el país no representa un incentivo suficiente para mejorar el desempeño de la organización de acueductos en el sector rural de Costa Rica. This research consists of an institutional analysis aimed at identifying factors that explain the performance of organizations that provide drinking water services in the rural areas of Costa Rica. ASADAS and CAARS are community organizations that provide drinking water services to more than 70 percent of the country’s rural population. Three performance dimensions were defined in order to evaluate the organization’s performance in terMON of its financial situation, consumer satisfaction and infrastructure conditions. Finally, the results of the analysis show that the legal frame of the country’s drinking water sector does not provide sufficient incentives to enhance the performance of organizations that provide drinking water services in Costa Rica’s rural areas. 2014-10-20T05:49:43Z 2014-10-20T05:49:43Z 2009 Tesis de maestría 373302 https://repositorio.catie.ac.cr/handle/11554/5659 http://orton.catie.ac.cr/repdoc/A3476e/A3476e.pdf http://orton.catie.ac.cr/repdoc/A3476e/A3476e00.jpg Turrialba (Costa Rica) es application/pdf CATIE, Turrialba (Costa Rica)
institution Centro Agronómico Tropical de Investigación y Enseñanza
collection Repositorio CATIE
language Español
topic AGUA POTABLE
ASOCIACIONES
REGLAMENTACIONES
INDICADORES SOCIALES
INDICADORES ECONOMICOS
INDICADORES DE DESARROLLO
SITUACION FINANCIERA
INFRAESTRUCTURA
CAPITAL
COSTA RICA
spellingShingle AGUA POTABLE
ASOCIACIONES
REGLAMENTACIONES
INDICADORES SOCIALES
INDICADORES ECONOMICOS
INDICADORES DE DESARROLLO
SITUACION FINANCIERA
INFRAESTRUCTURA
CAPITAL
COSTA RICA
Flores Noya, Carla A.
Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
description Tesis (M. Sc) -- CATIE, Turrialba (Costa Rica), 2009
format Tesis
author Flores Noya, Carla A.
author_facet Flores Noya, Carla A.
author_sort Flores Noya, Carla A.
title Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
title_short Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
title_full Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
title_fullStr Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
title_full_unstemmed Analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of Costa Rica
title_sort analysis of the determinants of performance in organizations that provide drinking water services in the rural areas of costa rica
publisher CATIE, Turrialba (Costa Rica)
publishDate 2014
url https://repositorio.catie.ac.cr/handle/11554/5659
http://orton.catie.ac.cr/repdoc/A3476e/A3476e.pdf
http://orton.catie.ac.cr/repdoc/A3476e/A3476e00.jpg
work_keys_str_mv AT floresnoyacarlaa analysisofthedeterminantsofperformanceinorganizationsthatprovidedrinkingwaterservicesintheruralareasofcostarica
AT floresnoyacarlaa analisisdelosdeterminantesdeldesempenodeoperadoresdeacueductosruralesencostarica
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