HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia
Increasingly, geospatial web applications such as www.fixmystreet.com or www.seeclickfix.com are being integrated within citizen participation processes in spatial planning and the provision of communal services. Recently, several of these platforms have been launched in Latin America and other coun...
| Main Authors: | , , , , , |
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| Format: | Journal Article |
| Language: | Inglés |
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Osterreichische Akademie der Wissenschaften, Verlag
2016
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10568/76281 |
| _version_ | 1855518876434956288 |
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| author | Atzmanstorfer, Karl Eitzinger, Anton Marin, Beatriz Eugenia Parra Arteaga, Andres González Quintero, Bryan Resl, Richard |
| author_browse | Atzmanstorfer, Karl Eitzinger, Anton González Quintero, Bryan Marin, Beatriz Eugenia Parra Arteaga, Andres Resl, Richard |
| author_facet | Atzmanstorfer, Karl Eitzinger, Anton Marin, Beatriz Eugenia Parra Arteaga, Andres González Quintero, Bryan Resl, Richard |
| author_sort | Atzmanstorfer, Karl |
| collection | Repository of Agricultural Research Outputs (CGSpace) |
| description | Increasingly, geospatial web applications such as www.fixmystreet.com or www.seeclickfix.com are being integrated within citizen participation processes in spatial planning and the provision of communal services. Recently, several of these platforms have been launched in Latin America and other countries of the Global South. This development raises the questions of whether citizens with low ICT-skills can fully access and use these tools, and hence whether they are empowered to participate in related community management processes. The GeoCitizen framework (www.geocitizen.org) has been designed specifically to address citizens who tend to be excluded from established planning processes, providing them with accessible and easy-to-use online tools to make their voice heard through the public space of the internet. This paper describes the set-up and results of a Human Computer Interaction (HCI) Evaluation carried out for the GeoCitizen-reporting application amongst members of marginalized communities in Cali, Colombia. It investigates whether spatially illiterate users with low ICT-skills can access and use this application to its full extent. It analyses the most common usability issues that were identified by the test user group and gives indications as to how geospatial web applications should be designed in order to meet the challenges that come along with its use. |
| format | Journal Article |
| id | CGSpace76281 |
| institution | CGIAR Consortium |
| language | Inglés |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | Osterreichische Akademie der Wissenschaften, Verlag |
| publisherStr | Osterreichische Akademie der Wissenschaften, Verlag |
| record_format | dspace |
| spelling | CGSpace762812025-03-13T09:44:03Z HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia Atzmanstorfer, Karl Eitzinger, Anton Marin, Beatriz Eugenia Parra Arteaga, Andres González Quintero, Bryan Resl, Richard research geographical information systems information systems community involvement computer applications investigación sistemas de información geográfica sistemas de información participación comunitaria aplicaciones del ordenador education Increasingly, geospatial web applications such as www.fixmystreet.com or www.seeclickfix.com are being integrated within citizen participation processes in spatial planning and the provision of communal services. Recently, several of these platforms have been launched in Latin America and other countries of the Global South. This development raises the questions of whether citizens with low ICT-skills can fully access and use these tools, and hence whether they are empowered to participate in related community management processes. The GeoCitizen framework (www.geocitizen.org) has been designed specifically to address citizens who tend to be excluded from established planning processes, providing them with accessible and easy-to-use online tools to make their voice heard through the public space of the internet. This paper describes the set-up and results of a Human Computer Interaction (HCI) Evaluation carried out for the GeoCitizen-reporting application amongst members of marginalized communities in Cali, Colombia. It investigates whether spatially illiterate users with low ICT-skills can access and use this application to its full extent. It analyses the most common usability issues that were identified by the test user group and gives indications as to how geospatial web applications should be designed in order to meet the challenges that come along with its use. 2016 2016-07-26T22:10:34Z 2016-07-26T22:10:34Z Journal Article https://hdl.handle.net/10568/76281 en Open Access Osterreichische Akademie der Wissenschaften, Verlag Atzmanstorfer, Karl; Eitzinger, Anton; Marin, Beatriz Eugenia; Parra Arteaga, Andres; Gonzalez Quintero, Bryan; Resl, Richard. 2016. HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia . GI_FORUM - Journal for Geographic Information Science 1: 117-132. |
| spellingShingle | research geographical information systems information systems community involvement computer applications investigación sistemas de información geográfica sistemas de información participación comunitaria aplicaciones del ordenador education Atzmanstorfer, Karl Eitzinger, Anton Marin, Beatriz Eugenia Parra Arteaga, Andres González Quintero, Bryan Resl, Richard HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title | HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title_full | HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title_fullStr | HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title_full_unstemmed | HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title_short | HCI-Evaluation of the GeoCitizen-reporting App for citizen participation in spatial planning and community management among members of marginalized communities in Cali, Colombia |
| title_sort | hci evaluation of the geocitizen reporting app for citizen participation in spatial planning and community management among members of marginalized communities in cali colombia |
| topic | research geographical information systems information systems community involvement computer applications investigación sistemas de información geográfica sistemas de información participación comunitaria aplicaciones del ordenador education |
| url | https://hdl.handle.net/10568/76281 |
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