Bulletin Builder: Insights from Bulletin Builder usability testing

The Bulletin Builder is an open, web-based platform designed to automate the creation of agroclimatic bulletins. Usability testing of this tool was conducted in two countries, Vietnam and Guatemala, to assess the intuitiveness, understandability, and alignment with users’ mental models of the platfo...

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Main Authors: Lopez, Sebastian, Hernandez, Victor Manuel, Londoño, Juan Manuel, Sotelo, Steven, Zapata Caldas, Emmanuel
Format: Informe técnico
Language:Inglés
Published: 2025
Subjects:
Online Access:https://hdl.handle.net/10568/180624
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author Lopez, Sebastian
Hernandez, Victor Manuel
Londoño, Juan Manuel
Sotelo, Steven
Zapata Caldas, Emmanuel
author_browse Hernandez, Victor Manuel
Londoño, Juan Manuel
Lopez, Sebastian
Sotelo, Steven
Zapata Caldas, Emmanuel
author_facet Lopez, Sebastian
Hernandez, Victor Manuel
Londoño, Juan Manuel
Sotelo, Steven
Zapata Caldas, Emmanuel
author_sort Lopez, Sebastian
collection Repository of Agricultural Research Outputs (CGSpace)
description The Bulletin Builder is an open, web-based platform designed to automate the creation of agroclimatic bulletins. Usability testing of this tool was conducted in two countries, Vietnam and Guatemala, to assess the intuitiveness, understandability, and alignment with users’ mental models of the platform’s interface, workflow, and visual design. In Vietnam, seven participants from regional and national agricultural institutions took part in usability testing with medium-fidelity prototypes. We applied a qualitative, task-based methodology combining think-aloud protocols and moderated testing to evaluate the full end-to-end bulletin creation process. The findings suggest that, while not immediately intuitive, users find the platform useful and relevant for reducing the technical workload. Key improvement opportunities include greater automation of forecast inputs, clearer workflow sequencing, structured data entry via drop-down menus, stronger integration between the crops and pests modules, and greater flexibility during export and final review. In Guatemala, the study evaluated an operational pilot with four users from one private entity and one public entity. The test combined think-aloud methods and A/B testing to compare light and dark interface versions. The results showed high task completion rates and positive perceptions of clarity and efficiency, as well as mixed but complementary visual preferences. Overall, the findings demonstrate Bulletin Builder’s strong potential to facilitate the time-consuming task of regularly developing bulletins (in some cases, every 10 days) while identifying concrete design refinements to improve usability, learnability, and scalability across contexts.
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institution CGIAR Consortium
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publishDate 2025
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spelling CGSpace1806242026-01-26T11:22:41Z Bulletin Builder: Insights from Bulletin Builder usability testing Lopez, Sebastian Hernandez, Victor Manuel Londoño, Juan Manuel Sotelo, Steven Zapata Caldas, Emmanuel testing pequeño agricultor climate services servicio climático digital innovation innovación digital smallholders experimentación The Bulletin Builder is an open, web-based platform designed to automate the creation of agroclimatic bulletins. Usability testing of this tool was conducted in two countries, Vietnam and Guatemala, to assess the intuitiveness, understandability, and alignment with users’ mental models of the platform’s interface, workflow, and visual design. In Vietnam, seven participants from regional and national agricultural institutions took part in usability testing with medium-fidelity prototypes. We applied a qualitative, task-based methodology combining think-aloud protocols and moderated testing to evaluate the full end-to-end bulletin creation process. The findings suggest that, while not immediately intuitive, users find the platform useful and relevant for reducing the technical workload. Key improvement opportunities include greater automation of forecast inputs, clearer workflow sequencing, structured data entry via drop-down menus, stronger integration between the crops and pests modules, and greater flexibility during export and final review. In Guatemala, the study evaluated an operational pilot with four users from one private entity and one public entity. The test combined think-aloud methods and A/B testing to compare light and dark interface versions. The results showed high task completion rates and positive perceptions of clarity and efficiency, as well as mixed but complementary visual preferences. Overall, the findings demonstrate Bulletin Builder’s strong potential to facilitate the time-consuming task of regularly developing bulletins (in some cases, every 10 days) while identifying concrete design refinements to improve usability, learnability, and scalability across contexts. 2025-12-15 2026-01-26T09:03:10Z 2026-01-26T09:03:10Z Report https://hdl.handle.net/10568/180624 en Open Access application/pdf Lopez, S.; Hernandez, V.M.; Londoño, J.M.; Sotelo, S.; Zapata Caldas, E. (2025) Bulletin Builder: Insights from Bulletin Builder usability testing. CGIAR Scaling for Impact Science Program. 10 p.
spellingShingle testing
pequeño agricultor
climate services
servicio climático
digital innovation
innovación digital
smallholders
experimentación
Lopez, Sebastian
Hernandez, Victor Manuel
Londoño, Juan Manuel
Sotelo, Steven
Zapata Caldas, Emmanuel
Bulletin Builder: Insights from Bulletin Builder usability testing
title Bulletin Builder: Insights from Bulletin Builder usability testing
title_full Bulletin Builder: Insights from Bulletin Builder usability testing
title_fullStr Bulletin Builder: Insights from Bulletin Builder usability testing
title_full_unstemmed Bulletin Builder: Insights from Bulletin Builder usability testing
title_short Bulletin Builder: Insights from Bulletin Builder usability testing
title_sort bulletin builder insights from bulletin builder usability testing
topic testing
pequeño agricultor
climate services
servicio climático
digital innovation
innovación digital
smallholders
experimentación
url https://hdl.handle.net/10568/180624
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