Smart Nkunganire System user experience: insights & opportunities

This report presents insights and opportunities to enhance the user experience of the Smart Nkunganire System (SNS), Rwanda’s digital agricultural input subsidy program. The methodology used to derive these findings employed a human centered design approach, gathering qualitative data from farmers,...

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Autores principales: Rabourn, T., Simiyu, M., Mudereri, B.T., Senge, M., Gatari, E., Ogunsami, T., Uzamushaka, S., Sartas, M., Kihoro, E., Kangethe, E., Muzata, B.S., Guchu, W., Kamau, N.E.
Formato: Informe técnico
Lenguaje:Inglés
Publicado: International Potato Center 2024
Materias:
Acceso en línea:https://hdl.handle.net/10568/162618
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author Rabourn, T.
Simiyu, M.
Mudereri, B.T.
Senge, M.
Gatari, E.
Ogunsami, T.
Uzamushaka, S.
Sartas, M.
Kihoro, E.
Kangethe, E.
Muzata, B.S.
Guchu, W.
Kamau, N.E.
author_browse Gatari, E.
Guchu, W.
Kamau, N.E.
Kangethe, E.
Kihoro, E.
Mudereri, B.T.
Muzata, B.S.
Ogunsami, T.
Rabourn, T.
Sartas, M.
Senge, M.
Simiyu, M.
Uzamushaka, S.
author_facet Rabourn, T.
Simiyu, M.
Mudereri, B.T.
Senge, M.
Gatari, E.
Ogunsami, T.
Uzamushaka, S.
Sartas, M.
Kihoro, E.
Kangethe, E.
Muzata, B.S.
Guchu, W.
Kamau, N.E.
author_sort Rabourn, T.
collection Repository of Agricultural Research Outputs (CGSpace)
description This report presents insights and opportunities to enhance the user experience of the Smart Nkunganire System (SNS), Rwanda’s digital agricultural input subsidy program. The methodology used to derive these findings employed a human centered design approach, gathering qualitative data from farmers, Sector Agronomists, and agro-dealers. Key findings highlight opportunities to enhance the SNS specifically for farmers as well as Sector Agronomists to ensure we achieve the anticipated adoption rate for tailored fertilizer recommendations. We conclude that farmers would benefit from clearer communication about the tailored nature of fertilizer recommendations. They would also benefit from using the SNS on their phones instead of relying on intermediaries because it would improve their understanding of the tailored recommendations. We also find that addressing network limitations and timing of orders is crucial for a smoother user experience. For Sector Agronomists, mobile-friendly solutions and continuing the digital transformation of their work would enhance efficiency and increase their confidence in the new system. Overall, the recommendations focus on making the SNS efficient, easy to use, reliable, and trusted to increase the adoption of tailored fertilizer recommendations.
format Informe técnico
id CGSpace162618
institution CGIAR Consortium
language Inglés
publishDate 2024
publishDateRange 2024
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spelling CGSpace1626182025-01-22T09:51:18Z Smart Nkunganire System user experience: insights & opportunities Rabourn, T. Simiyu, M. Mudereri, B.T. Senge, M. Gatari, E. Ogunsami, T. Uzamushaka, S. Sartas, M. Kihoro, E. Kangethe, E. Muzata, B.S. Guchu, W. Kamau, N.E. agronomy digital agriculture innovation adoption fertilizer application This report presents insights and opportunities to enhance the user experience of the Smart Nkunganire System (SNS), Rwanda’s digital agricultural input subsidy program. The methodology used to derive these findings employed a human centered design approach, gathering qualitative data from farmers, Sector Agronomists, and agro-dealers. Key findings highlight opportunities to enhance the SNS specifically for farmers as well as Sector Agronomists to ensure we achieve the anticipated adoption rate for tailored fertilizer recommendations. We conclude that farmers would benefit from clearer communication about the tailored nature of fertilizer recommendations. They would also benefit from using the SNS on their phones instead of relying on intermediaries because it would improve their understanding of the tailored recommendations. We also find that addressing network limitations and timing of orders is crucial for a smoother user experience. For Sector Agronomists, mobile-friendly solutions and continuing the digital transformation of their work would enhance efficiency and increase their confidence in the new system. Overall, the recommendations focus on making the SNS efficient, easy to use, reliable, and trusted to increase the adoption of tailored fertilizer recommendations. 2024-10 2024-11-22T14:26:14Z 2024-11-22T14:26:14Z Report https://hdl.handle.net/10568/162618 en Open Access application/pdf International Potato Center International Institute of Tropical Agriculture Rabourn, T., Simiyu, M., Mudereri, B.T., Senge, M., Gatari, E., Ogunsami, T., ... & Kamau, N.E. (2024). Smart Nkunganire System user experience: insights & opportunities. Lima, Peru: International Potato Center, (29 p.).
spellingShingle agronomy
digital agriculture
innovation adoption
fertilizer application
Rabourn, T.
Simiyu, M.
Mudereri, B.T.
Senge, M.
Gatari, E.
Ogunsami, T.
Uzamushaka, S.
Sartas, M.
Kihoro, E.
Kangethe, E.
Muzata, B.S.
Guchu, W.
Kamau, N.E.
Smart Nkunganire System user experience: insights & opportunities
title Smart Nkunganire System user experience: insights & opportunities
title_full Smart Nkunganire System user experience: insights & opportunities
title_fullStr Smart Nkunganire System user experience: insights & opportunities
title_full_unstemmed Smart Nkunganire System user experience: insights & opportunities
title_short Smart Nkunganire System user experience: insights & opportunities
title_sort smart nkunganire system user experience insights opportunities
topic agronomy
digital agriculture
innovation adoption
fertilizer application
url https://hdl.handle.net/10568/162618
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