Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?

Community health workers (CHWs) perform a range of important tasks; however, limited evidence is available regarding the association between their workload and the quality of care they provide.To analyze the quality of preventive and curative care provided by two groups of CHWs with different worklo...

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Main Authors: Puett, Chloe, Coates, Jennifer, Alderman, Harold, Sadruddin, Salim, Sadler, Kate
Format: Journal Article
Language:Inglés
Published: SAGE Publications 2012
Subjects:
Online Access:https://hdl.handle.net/10568/153301
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author Puett, Chloe
Coates, Jennifer
Alderman, Harold
Sadruddin, Salim
Sadler, Kate
author_browse Alderman, Harold
Coates, Jennifer
Puett, Chloe
Sadler, Kate
Sadruddin, Salim
author_facet Puett, Chloe
Coates, Jennifer
Alderman, Harold
Sadruddin, Salim
Sadler, Kate
author_sort Puett, Chloe
collection Repository of Agricultural Research Outputs (CGSpace)
description Community health workers (CHWs) perform a range of important tasks; however, limited evidence is available regarding the association between their workload and the quality of care they provide.To analyze the quality of preventive and curative care provided by two groups of CHWs with different workloads in southern Bangladesh.One group of CHWs provided preventive care in addition to implementing community case management (CCM) of acute respiratory infection and diarrhea, and another group additionally treated severe acute malnutrition (SAM). Preventive care was measured by case management observation at a routine household visit. Curative care was measured by case scenarios. Qualitative methods were used to contextualize CHWs' performance by examining their perceptions of challenges related to their workload. A total of 338 CHWs were assessed.CHWs managing cases of SAM worked significantly more hours than the other group (16.7 ± 6.9 hours compared with 13.3 ± 4.6 hours weekly, p < .001) but maintained quality of care on curative and preventive work tasks. Effectively treating cases of SAM appeared to motivate CHWs.This was one of the first trials adding the treatment of SAM to a CHW workload and suggests that adding SAM to a well-trained and supervised CHW's workload, including preventive and curative tasks, does not necessarily yield lower quality of care. However, increased workloads had consequences for CHWs' domestic life, and further increases in workload may not be possible without additional incentives.
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spelling CGSpace1533012025-04-08T18:30:28Z Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh? Puett, Chloe Coates, Jennifer Alderman, Harold Sadruddin, Salim Sadler, Kate child nutrition community organizations malnutrition health care labour methods quality time use patterns Community health workers (CHWs) perform a range of important tasks; however, limited evidence is available regarding the association between their workload and the quality of care they provide.To analyze the quality of preventive and curative care provided by two groups of CHWs with different workloads in southern Bangladesh.One group of CHWs provided preventive care in addition to implementing community case management (CCM) of acute respiratory infection and diarrhea, and another group additionally treated severe acute malnutrition (SAM). Preventive care was measured by case management observation at a routine household visit. Curative care was measured by case scenarios. Qualitative methods were used to contextualize CHWs' performance by examining their perceptions of challenges related to their workload. A total of 338 CHWs were assessed.CHWs managing cases of SAM worked significantly more hours than the other group (16.7 ± 6.9 hours compared with 13.3 ± 4.6 hours weekly, p < .001) but maintained quality of care on curative and preventive work tasks. Effectively treating cases of SAM appeared to motivate CHWs.This was one of the first trials adding the treatment of SAM to a CHW workload and suggests that adding SAM to a well-trained and supervised CHW's workload, including preventive and curative tasks, does not necessarily yield lower quality of care. However, increased workloads had consequences for CHWs' domestic life, and further increases in workload may not be possible without additional incentives. 2012-12 2024-10-01T13:55:55Z 2024-10-01T13:55:55Z Journal Article https://hdl.handle.net/10568/153301 en Limited Access SAGE Publications Puett, Chloe; Coates, Jennifer; Alderman, Harold; Sadruddin, Salim; Sadler, Kate 2012. Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh? Food & Nutrition Bulletin 33(4): 273-287
spellingShingle child nutrition
community organizations
malnutrition
health care
labour
methods
quality
time use patterns
Puett, Chloe
Coates, Jennifer
Alderman, Harold
Sadruddin, Salim
Sadler, Kate
Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title_full Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title_fullStr Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title_full_unstemmed Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title_short Does greater workload lead to reduced quality of preventive and curative care among community health workers in Bangladesh?
title_sort does greater workload lead to reduced quality of preventive and curative care among community health workers in bangladesh
topic child nutrition
community organizations
malnutrition
health care
labour
methods
quality
time use patterns
url https://hdl.handle.net/10568/153301
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