Organizational innovation in times of crises: The case of extension and advisory services

Since it formally began, extension institutions have been innovating in response to the changing environment. Past crises have induced organizational innovation in limited ways. The COVID-19 crisis appears to have brought about more radical change in extension organizations. In this manuscript, we a...

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Autores principales: Davis, Kristin E., Snider, Anna, Archibald, Thomas, Grove, Benjamin, Babu, Suresh Chandra
Formato: Journal Article
Lenguaje:Inglés
Publicado: Association for International Agricultural and Extension Education 2021
Materias:
Acceso en línea:https://hdl.handle.net/10568/142722
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author Davis, Kristin E.
Snider, Anna
Archibald, Thomas
Grove, Benjamin
Babu, Suresh Chandra
author_browse Archibald, Thomas
Babu, Suresh Chandra
Davis, Kristin E.
Grove, Benjamin
Snider, Anna
author_facet Davis, Kristin E.
Snider, Anna
Archibald, Thomas
Grove, Benjamin
Babu, Suresh Chandra
author_sort Davis, Kristin E.
collection Repository of Agricultural Research Outputs (CGSpace)
description Since it formally began, extension institutions have been innovating in response to the changing environment. Past crises have induced organizational innovation in limited ways. The COVID-19 crisis appears to have brought about more radical change in extension organizations. In this manuscript, we apply organizational change theory—including insights from recent research on adaptive management in international development—to examine how extension organizations innovated during the COVID-19 crisis. We explore how extension organizations modified inputs such as human capital, technology, and equipment; outputs such as services; and organizational components, such as social structures, participants, and goals. We review previous crises to learn how global extension adapted and then examine contemporary experiences of organizational change during COVID-19. This allows us to provide suggestions for future directions for implementers on how to strengthen extension services to respond in times of crisis and continue to support clientele in varying circumstances. We suggest that extension organizations embrace inclusive technology cautiously, provide staff with skills to adapt and problem solve, and ensure flexible structures that allow for collaboration.
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spelling CGSpace1427222025-02-24T06:47:14Z Organizational innovation in times of crises: The case of extension and advisory services Davis, Kristin E. Snider, Anna Archibald, Thomas Grove, Benjamin Babu, Suresh Chandra innovation advisory services agricultural extension covid-19 capacity development organization Since it formally began, extension institutions have been innovating in response to the changing environment. Past crises have induced organizational innovation in limited ways. The COVID-19 crisis appears to have brought about more radical change in extension organizations. In this manuscript, we apply organizational change theory—including insights from recent research on adaptive management in international development—to examine how extension organizations innovated during the COVID-19 crisis. We explore how extension organizations modified inputs such as human capital, technology, and equipment; outputs such as services; and organizational components, such as social structures, participants, and goals. We review previous crises to learn how global extension adapted and then examine contemporary experiences of organizational change during COVID-19. This allows us to provide suggestions for future directions for implementers on how to strengthen extension services to respond in times of crisis and continue to support clientele in varying circumstances. We suggest that extension organizations embrace inclusive technology cautiously, provide staff with skills to adapt and problem solve, and ensure flexible structures that allow for collaboration. 2021-01-01 2024-05-22T12:10:56Z 2024-05-22T12:10:56Z Journal Article https://hdl.handle.net/10568/142722 en https://hdl.handle.net/10568/142602 http://hdl.handle.net/10919/101948 Open Access Association for International Agricultural and Extension Education Davis, Kristin E.; Snider, Anna; Archibald, Thomas; Grove, Benjamin; and Babu, Suresh Chandra. 2021. Organizational innovation in times of crises: The case of extension and advisory services. Journal of International Agricultural and Extension Education 28(1): 6-14. https://doi.org/10.5191/jiaee.2021.28101
spellingShingle innovation
advisory services
agricultural extension
covid-19
capacity development
organization
Davis, Kristin E.
Snider, Anna
Archibald, Thomas
Grove, Benjamin
Babu, Suresh Chandra
Organizational innovation in times of crises: The case of extension and advisory services
title Organizational innovation in times of crises: The case of extension and advisory services
title_full Organizational innovation in times of crises: The case of extension and advisory services
title_fullStr Organizational innovation in times of crises: The case of extension and advisory services
title_full_unstemmed Organizational innovation in times of crises: The case of extension and advisory services
title_short Organizational innovation in times of crises: The case of extension and advisory services
title_sort organizational innovation in times of crises the case of extension and advisory services
topic innovation
advisory services
agricultural extension
covid-19
capacity development
organization
url https://hdl.handle.net/10568/142722
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