Factors influencing roll-out of an m-Health intervention in India: Results from a dynamic and responsive process evaluation

Implementation research can support iterative program improvement, yet limited examples of such dynamic experiences exist. We conducted a multi-stage and multi-method process evaluation (PE) of a large-scale m-Health intervention in India that currently reaches 581,282 frontline workers (FLWs). The...

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Bibliographic Details
Main Authors: Avula, Rasmi, Menon, Purnima, Bajaj, Sumati, Mani, Sneha, George, Nitya
Format: Abstract
Language:Inglés
Published: American Society for Nutrition 2020
Subjects:
Online Access:https://hdl.handle.net/10568/142453
Description
Summary:Implementation research can support iterative program improvement, yet limited examples of such dynamic experiences exist. We conducted a multi-stage and multi-method process evaluation (PE) of a large-scale m-Health intervention in India that currently reaches 581,282 frontline workers (FLWs). The intervention (Common Application Software (CAS)) includes a smartphone application that digitizes FLW service-tracking registers and acts as a job aid and multiple dashboards for real-time monitoring. We examined factors affecting the roll-out of CAS in two Indian states.