Using mobile-phone technology to change behaviour: Lessons from mNutrition

This article presents key lessons learned from a rigorous mixed-method evaluation of mNutrition, a global mobile phone-based advisory service that promotes behavioural change around key nutrition and farming practices to boost the nutritional health of children and adults in low-income countries. Th...

Full description

Bibliographic Details
Main Authors: Barnett, Inka, Gordon, Jessica, Faith, Becky, Gilligan, Daniel O., Hidrobo, Melissa, Palloni, Giordano, Batchelor, Simon, Scott, Nigel
Format: Book Chapter
Language:Inglés
Published: United Nations Systems Standing Committee on Nutrition 2020
Subjects:
Online Access:https://hdl.handle.net/10568/142244
_version_ 1855521985866498048
author Barnett, Inka
Gordon, Jessica
Faith, Becky
Gilligan, Daniel O.
Hidrobo, Melissa
Palloni, Giordano
Batchelor, Simon
Scott, Nigel
author_browse Barnett, Inka
Batchelor, Simon
Faith, Becky
Gilligan, Daniel O.
Gordon, Jessica
Hidrobo, Melissa
Palloni, Giordano
Scott, Nigel
author_facet Barnett, Inka
Gordon, Jessica
Faith, Becky
Gilligan, Daniel O.
Hidrobo, Melissa
Palloni, Giordano
Batchelor, Simon
Scott, Nigel
author_sort Barnett, Inka
collection Repository of Agricultural Research Outputs (CGSpace)
description This article presents key lessons learned from a rigorous mixed-method evaluation of mNutrition, a global mobile phone-based advisory service that promotes behavioural change around key nutrition and farming practices to boost the nutritional health of children and adults in low-income countries. The evaluation found that the reach and sustained uptake of mobile mNutrition services remain a challenge among very poor households, with women often being excluded. mNutrition services currently have limited effect on nutrition and agriculture behaviours at scale, although active users (those users who adopted and engaged with the service) report some behavioural change. Still, well-designed mNutrition services can provide individually tailored, practical and context-specific advice that is often lacking from other information sources. Mobile phone-based advisory services alone tend to be insufficient to ensure uptake, engagement and behavioural change. In-person support features may help, but also raise the cost of the service.
format Book Chapter
id CGSpace142244
institution CGIAR Consortium
language Inglés
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher United Nations Systems Standing Committee on Nutrition
publisherStr United Nations Systems Standing Committee on Nutrition
record_format dspace
spelling CGSpace1422442025-02-24T06:49:38Z Using mobile-phone technology to change behaviour: Lessons from mNutrition Barnett, Inka Gordon, Jessica Faith, Becky Gilligan, Daniel O. Hidrobo, Melissa Palloni, Giordano Batchelor, Simon Scott, Nigel information dissemination capacity development agriculture nutrition qualitative analysis behaviour quantitative analysis digital technology This article presents key lessons learned from a rigorous mixed-method evaluation of mNutrition, a global mobile phone-based advisory service that promotes behavioural change around key nutrition and farming practices to boost the nutritional health of children and adults in low-income countries. The evaluation found that the reach and sustained uptake of mobile mNutrition services remain a challenge among very poor households, with women often being excluded. mNutrition services currently have limited effect on nutrition and agriculture behaviours at scale, although active users (those users who adopted and engaged with the service) report some behavioural change. Still, well-designed mNutrition services can provide individually tailored, practical and context-specific advice that is often lacking from other information sources. Mobile phone-based advisory services alone tend to be insufficient to ensure uptake, engagement and behavioural change. In-person support features may help, but also raise the cost of the service. 2020-08-01 2024-05-22T12:10:12Z 2024-05-22T12:10:12Z Book Chapter https://hdl.handle.net/10568/142244 en https://opendocs.ids.ac.uk/opendocs/handle/20.500.12413/15246 Open Access United Nations Systems Standing Committee on Nutrition Barnett, Inka; Gordon, Jessica; Faith, Becky; Gilligan, Daniel O.; Hidrobo, Melissa; Palloni, Giordano; Batchelor, Simon; and Scott, Nigel. 2020. Using mobile-phone technology to change behaviour: Lessons from mNutrition. UNSCN Nutrition 45: 25-31. https://opendocs.ids.ac.uk/articles/chapter/Using_Mobile-phone_Technology_to_Change_Behaviour_Lessons_from_mNutrition/26430109?file=48079180
spellingShingle information dissemination
capacity development
agriculture
nutrition
qualitative analysis
behaviour
quantitative analysis
digital technology
Barnett, Inka
Gordon, Jessica
Faith, Becky
Gilligan, Daniel O.
Hidrobo, Melissa
Palloni, Giordano
Batchelor, Simon
Scott, Nigel
Using mobile-phone technology to change behaviour: Lessons from mNutrition
title Using mobile-phone technology to change behaviour: Lessons from mNutrition
title_full Using mobile-phone technology to change behaviour: Lessons from mNutrition
title_fullStr Using mobile-phone technology to change behaviour: Lessons from mNutrition
title_full_unstemmed Using mobile-phone technology to change behaviour: Lessons from mNutrition
title_short Using mobile-phone technology to change behaviour: Lessons from mNutrition
title_sort using mobile phone technology to change behaviour lessons from mnutrition
topic information dissemination
capacity development
agriculture
nutrition
qualitative analysis
behaviour
quantitative analysis
digital technology
url https://hdl.handle.net/10568/142244
work_keys_str_mv AT barnettinka usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT gordonjessica usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT faithbecky usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT gilligandanielo usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT hidrobomelissa usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT pallonigiordano usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT batchelorsimon usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition
AT scottnigel usingmobilephonetechnologytochangebehaviourlessonsfrommnutrition