The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda

In many developing countries, poor delivery of public services remains an important problem. Through community-based monitoring, beneficiaries of public services can apply bottom-up pressure to under-performing service providers and their political leadership. In this spirit, the Government of Ugand...

Descripción completa

Detalles Bibliográficos
Autores principales: Mogues, Tewodaj, Van Campenhout, Bjorn, Miehe, Caroline, Kabunga, Nassul
Formato: Journal Article
Lenguaje:Inglés
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://hdl.handle.net/10568/140031
_version_ 1855537975540056064
author Mogues, Tewodaj
Van Campenhout, Bjorn
Miehe, Caroline
Kabunga, Nassul
author_browse Kabunga, Nassul
Miehe, Caroline
Mogues, Tewodaj
Van Campenhout, Bjorn
author_facet Mogues, Tewodaj
Van Campenhout, Bjorn
Miehe, Caroline
Kabunga, Nassul
author_sort Mogues, Tewodaj
collection Repository of Agricultural Research Outputs (CGSpace)
description In many developing countries, poor delivery of public services remains an important problem. Through community-based monitoring, beneficiaries of public services can apply bottom-up pressure to under-performing service providers and their political leadership. In this spirit, the Government of Uganda organizes community fora – popularly known as barazas – where citizens receive information from government officials and get the opportunity to challenge them. We designed a cluster randomized control trial to assess the impact of this policy intervention on public service delivery in agriculture, health, education, and infrastructure. We further test the relative importance of the two main components of the intervention—information provision and citizen engagement. We also compare the effectiveness of barazas organized at the district level to the effectiveness of barazas organized at the sub-county level. Following a pre-specified confirmatory analysis, we do not find that the intervention has significant effects on general public service delivery, even though public services in the agricultural sector do improve. We discuss some of the potential reasons for this finding, including assumptions underlying the impact pathways, the political context in which the program was implemented, and challenges related to the evaluation of large policy programs.
format Journal Article
id CGSpace140031
institution CGIAR Consortium
language Inglés
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher Elsevier
publisherStr Elsevier
record_format dspace
spelling CGSpace1400312025-10-26T13:02:30Z The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda Mogues, Tewodaj Van Campenhout, Bjorn Miehe, Caroline Kabunga, Nassul research methods data agriculture developing countries public services In many developing countries, poor delivery of public services remains an important problem. Through community-based monitoring, beneficiaries of public services can apply bottom-up pressure to under-performing service providers and their political leadership. In this spirit, the Government of Uganda organizes community fora – popularly known as barazas – where citizens receive information from government officials and get the opportunity to challenge them. We designed a cluster randomized control trial to assess the impact of this policy intervention on public service delivery in agriculture, health, education, and infrastructure. We further test the relative importance of the two main components of the intervention—information provision and citizen engagement. We also compare the effectiveness of barazas organized at the district level to the effectiveness of barazas organized at the sub-county level. Following a pre-specified confirmatory analysis, we do not find that the intervention has significant effects on general public service delivery, even though public services in the agricultural sector do improve. We discuss some of the potential reasons for this finding, including assumptions underlying the impact pathways, the political context in which the program was implemented, and challenges related to the evaluation of large policy programs. 2023-12 2024-03-14T12:08:50Z 2024-03-14T12:08:50Z Journal Article https://hdl.handle.net/10568/140031 en https://doi.org/10.1080/09614524.2018.1509944 Open Access Elsevier Mogues, Tewodaj; Van Campenhout, Bjorn; Miehe, Caroline; and Kabunga, Nassul. 2023. The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda. World Development 172(December 2023): 106374. https://doi.org/10.1016/j.worlddev.2023.106374
spellingShingle research methods
data
agriculture
developing countries
public services
Mogues, Tewodaj
Van Campenhout, Bjorn
Miehe, Caroline
Kabunga, Nassul
The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title_full The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title_fullStr The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title_full_unstemmed The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title_short The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda
title_sort impact of community based monitoring on public service delivery a randomized control trial in uganda
topic research methods
data
agriculture
developing countries
public services
url https://hdl.handle.net/10568/140031
work_keys_str_mv AT moguestewodaj theimpactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT vancampenhoutbjorn theimpactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT miehecaroline theimpactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT kabunganassul theimpactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT moguestewodaj impactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT vancampenhoutbjorn impactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT miehecaroline impactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda
AT kabunganassul impactofcommunitybasedmonitoringonpublicservicedeliveryarandomizedcontroltrialinuganda