Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System

Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in su...

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Main Authors: Munthali, N., Lie, R., Lammeren, R. van, Paassen, Annemarie van, Asare, R., Leeuwis, Cees
Format: Journal Article
Language:Inglés
Published: Wits School of Literature, Language and Media (SLLM) 2021
Subjects:
Online Access:https://hdl.handle.net/10568/118346
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author Munthali, N.
Lie, R.
Lammeren, R. van
Paassen, Annemarie van
Asare, R.
Leeuwis, Cees
author_browse Asare, R.
Lammeren, R. van
Leeuwis, Cees
Lie, R.
Munthali, N.
Paassen, Annemarie van
author_facet Munthali, N.
Lie, R.
Lammeren, R. van
Paassen, Annemarie van
Asare, R.
Leeuwis, Cees
author_sort Munthali, N.
collection Repository of Agricultural Research Outputs (CGSpace)
description Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to support each of the seven intermediation capabilities. The findings reveal that experts reached consensus that interactive voice response (IVR) technologies currently have the highest potential to support disseminating, retrieving, harvesting, and matching. Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking.
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publishDate 2021
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spelling CGSpace1183462025-11-11T10:32:53Z Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System Munthali, N. Lie, R. Lammeren, R. van Paassen, Annemarie van Asare, R. Leeuwis, Cees information research harvesting technology agricultural extension farmers knowledge markets cash crops agricultural policies Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to support each of the seven intermediation capabilities. The findings reveal that experts reached consensus that interactive voice response (IVR) technologies currently have the highest potential to support disseminating, retrieving, harvesting, and matching. Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking. 2021 2022-03-07T12:34:13Z 2022-03-07T12:34:13Z Journal Article https://hdl.handle.net/10568/118346 en Open Access application/pdf Wits School of Literature, Language and Media (SLLM) Munthali, N., Lie, R., Van Lammeren, R., Van Paassen, A., Asare, R. & Leeuwis, C. (2021). Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System. The African Journal of Information and Communication, 28, 1-37.
spellingShingle information
research
harvesting
technology
agricultural extension
farmers
knowledge
markets
cash crops
agricultural policies
Munthali, N.
Lie, R.
Lammeren, R. van
Paassen, Annemarie van
Asare, R.
Leeuwis, Cees
Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title_full Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title_fullStr Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title_full_unstemmed Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title_short Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana's Agricultural Extension System
title_sort intermediation capabilities of information and communication technologies icts in ghana s agricultural extension system
topic information
research
harvesting
technology
agricultural extension
farmers
knowledge
markets
cash crops
agricultural policies
url https://hdl.handle.net/10568/118346
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