A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen

Designing user-friendly Public Participatory Geographic Information Systems (PPGIS) is a challenging task, since a PPGIS is typically used by users who have different characteristics and different requirements and needs. Hence, applying Human–Computer Interaction (HCI) principles is of particular im...

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Main Authors: Bartling, Mona, Resch, Bernd, Eitzinger, Anton, Zurita-Arthos, Leo
Format: Journal Article
Language:Inglés
Published: Osterreichische Akademie der Wissenschaften, Verlag 2019
Subjects:
Online Access:https://hdl.handle.net/10568/102182
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author Bartling, Mona
Resch, Bernd
Eitzinger, Anton
Zurita-Arthos, Leo
author_browse Bartling, Mona
Eitzinger, Anton
Resch, Bernd
Zurita-Arthos, Leo
author_facet Bartling, Mona
Resch, Bernd
Eitzinger, Anton
Zurita-Arthos, Leo
author_sort Bartling, Mona
collection Repository of Agricultural Research Outputs (CGSpace)
description Designing user-friendly Public Participatory Geographic Information Systems (PPGIS) is a challenging task, since a PPGIS is typically used by users who have different characteristics and different requirements and needs. Hence, applying Human–Computer Interaction (HCI) principles is of particular importance in designing PPGIS. This study aims to create an inventory of usability aspects of a PPGIS by focusing on understanding the characteristics of a broad range of users. The usability study included 73 participants from Colombia, Uganda and Austria. We combined a custom qualitative survey (conducted in all three countries) with an eye-tracking based survey (conducted only in Austria). Considerable usability problems were faced especially by participants with low levels of IT-literacy. This was mostly due to a lack of experience in using functionally complex smartphone applications or interactive maps. In general, we observed a high level of difference in usability between the user groups. The eye-tracking statistics for the Austrian study supported the outcomes of the qualitative survey well.
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spelling CGSpace1021822025-03-13T09:44:09Z A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen Bartling, Mona Resch, Bernd Eitzinger, Anton Zurita-Arthos, Leo geographical information systems sistemas de información geográfica Designing user-friendly Public Participatory Geographic Information Systems (PPGIS) is a challenging task, since a PPGIS is typically used by users who have different characteristics and different requirements and needs. Hence, applying Human–Computer Interaction (HCI) principles is of particular importance in designing PPGIS. This study aims to create an inventory of usability aspects of a PPGIS by focusing on understanding the characteristics of a broad range of users. The usability study included 73 participants from Colombia, Uganda and Austria. We combined a custom qualitative survey (conducted in all three countries) with an eye-tracking based survey (conducted only in Austria). Considerable usability problems were faced especially by participants with low levels of IT-literacy. This was mostly due to a lack of experience in using functionally complex smartphone applications or interactive maps. In general, we observed a high level of difference in usability between the user groups. The eye-tracking statistics for the Austrian study supported the outcomes of the qualitative survey well. 2019 2019-07-12T20:02:30Z 2019-07-12T20:02:30Z Journal Article https://hdl.handle.net/10568/102182 en Open Access Osterreichische Akademie der Wissenschaften, Verlag Bartling, Mona; Resch, Bernd; Eitzinger, Anton & Zurita-Arthos, Leo (2019). A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen. GI_Forum: journal for geographic information science , 7(1): 19-39
spellingShingle geographical information systems
sistemas de información geográfica
Bartling, Mona
Resch, Bernd
Eitzinger, Anton
Zurita-Arthos, Leo
A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title_full A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title_fullStr A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title_full_unstemmed A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title_short A Multi-National Human–Computer Interaction Evaluation of the Public Participatory GIS GeoCitizen
title_sort multi national human computer interaction evaluation of the public participatory gis geocitizen
topic geographical information systems
sistemas de información geográfica
url https://hdl.handle.net/10568/102182
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