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1
Kapital cliente : la rentable gestión de clientes /
by Restrepo Torres, Marta Lucía
Published 2015
Subjects: “...Customer services Management....”
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2
Manual Soluciones CRM : formación para el empleo /
by Ayuso Sahogar, Saúl.
Published 2011
Subjects: “...Customer services Management....”
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3
Mística por el cliente : caso Colpatria sobre CRM y gestión de clientes /
by Restrepo Torres, Marta Lucía
Published 2013
Subjects: “...Customer services Management....”
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4
Procesos de servicios : tendencias modernas en su gestión /
by Parra Ferié, Cecilia.
Published 2009
Subjects: “...Customer services Management....”
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5
Comercialización de productos y servicios en pequeños negocios o microempresas (MF1790_3) /
Subjects: “...Customer services Management....”
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6
Gerencia del servicio : alternativa para la competitividad /
by Uribe Macías, Mario Enrique.
Published 2017
Subjects: “...Customer services Management....”
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7
La disciplina del servicio : cómo desarrollar una nueva cultura orientada al cliente y enfocada en la persona /
by Lescano Duncan, Lucio.
Published 2014
Subjects: “...Customer services Management....”
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eBook
8
Juran y la planificación para la calidad
by Juran, Joseph M..
Published 1990
Subjects: “...Customer services Management....”
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9
Gestión de la atención al cliente
by Brown, Andrew.
Published 1992
Subjects: “...Customer services Management....”
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