APA (7th ed.) Citation
Johnsson, K. (2014). Strategies for social customer relationship management.
Chicago Style (17th ed.) Citation
Johnsson, Katarina. Strategies for Social Customer Relationship Management. 2014.
MLA (9th ed.) Citation
Johnsson, Katarina. Strategies for Social Customer Relationship Management. 2014.
Warning: These citations may not always be 100% accurate.